System SupportLet us help you recover from plant downtime
Recover from plant downtime and diagnosis line faults by using our 24-7 Emergency services
Who do you call when you have unexpected plant downtime in the middle of the night? How much does one hour of plant downtime cost your organization? Every hour counts when your plant experiences an unexpected plant downtime event, but it’s hard to find engineers who can service and troubleshoot for you when your plant goes down in the middle of the night.
Frakes Engineering provides emergency service 24 hours a day. We understand that when your plant is down, every minute counts. Whether it’s lost production time or out of compliance process control, you need someone working on the problem. We realize you need a human to proactively get the right person dispatched to your site, with the right information so they are ready to hit the ground running.
That’s why we maintain a 24 hour a day – 365 day a year answering service that will take your information and contact our on-call person. And they don’t stop there. Our call center will not stop until they have reached an engineer that will return your call. The call escalation tree ends with the president of the company. Too many times, a client will call the engineer that worked on their project last and not get an answer. Rest assured, you will get a response from someone knowledgeable, ready to serve you and capable of getting your facility running again – guaranteed. Whether it’s lost production time or out of compliance process control, you need someone working on the problem now. Regardless of the emergency, call (317) 577-3004 any day or night to help with any system support problem you need handled.